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Frequently Asked Questions

Parts and Products

The Vulcan Hand supports you in performing functions of the biological hand with 360-degree wrist rotation, 06 grip options, and smart control for daily activities.
For detailed technical specifications and dimensions, please download the PDF.
The Vulcan Hand weighs 450 grams. Check the Technical Specification for more details.
Currently, the Vulcan Hand is available in black. More colors will be available in the future.
The Vulcan Myo Band is a wearable device that uses EMG sensors to enable intuitive control of the Vulcan prosthetic arm. It translates signals from residual muscles into responsive movements of the hand.
Users contract and relax muscles in their residual limbs, detected by the Myo Band, to open and close the Vulcan prosthetic arm.
The battery charge can last up to 7 hours, depending on usage frequency.
You can order directly from our partnered clinics. Please provide your address through the Contact Form, and our team will contact you.
No, the Vulcan Hand is not waterproof.
The Vulcan Hand allows for online calibration and precise activity movements with a highly sensitive Myo Band. Discover more practical impacts of the Vulcan Hand here.

Fitting And Support

The Vulcan Hand is suitable for below-elbow and above-elbow amputations. For more information, click here to get a free, in-depth consultation with the Vulcan team.

After an online consultation, the process involves three steps: 

  • An offline appointment to make the socket (1 day)
  • Socket testing
  • Fitting day, where the Vulcan Hand is installed and training is provided. 

You can contact Vulcan here for more information.

You can contact the Vulcan team through 

  • The Vulcan app
  • Email (hello@wearevulcan.com)
  • Phone numbers:
    Mr. Praveen – (+91) 93113 52207
    Mr. Duoc (Vietnam) (+84) 3838 0737

The Vulcan Hand can be suitable for above-elbow and below-elbow amputations, congenital disorders, long-term amputations, deep scars, and amputations due to accidents. 

To exactly know if you are suitable for the Vulcan hand, please kindly fill out the form for a detailed consultation with us.

You can place an order and get more information by contacting us here.

For physical maintenance, you can send your Vulcan Hand to our partnered clinics or our office. Software-related maintenance is done digitally through the Vulcan app.

Use In Life

The Vulcan Prosthetic Hand is designed for practical activities in daily life like most bionic arms such as eating, drinking, household chores, and writing. Explore more activities on our YouTube.

Yes, we offer free training programs within the Vulcan community with exercises and games to practice using your Vulcan Prosthetic Hand.

You can access them through the Vulcan App. See what else you can get from the Vulcan app here.

If you have other questions not listed here, feel free to ask here, and the Vulcan team will respond promptly.

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